What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Will i lose my data?

    Asked by Roniel on January 29, 2013 at 07:50 PM

    I have free account. I received 122 responses. I'll lose another 22? I even upgrading from my account?

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    JotForm Support

    Answered by EltonCris on January 29, 2013 at 11:20 PM

    Hi Roniel,

    You've currently over-limited the free limits which is 100 submissions per month. Actually nothing will be lost since your form will no longer accept submissions when it started to get over quota.

    May we know the email address used or the order reference found on the receipt that was sent to you by FastSpring, our payment gateway when you subscribe to JotForm?

    Thanks!