Custom Selections and Waiver fields are hidden

  • KCHDA
    Asked on January 29, 2019 at 9:04 AM

    Hello,


    Please HELP! our form is not showing the custom selections and waiver fields at the bottom before the fees due. The only time it shows is if we remove the condition to hide 2nd/3rd Participants are deleted, but the form won't work properly like this for not every registrant will have 2nd/3rd participants to enter and the fields within these are required.  I cannot see where or why this part of the form gets hidden when the condition to hide 2nd/3rd Participants in enabled - HELP for this is time sensitive as we need to go live with the form like yesterday and cannot get this figured out!! 

    Lori

    Jotform Thread 1715998 Screenshot
  • Richie JotForm Support
    Replied on January 29, 2019 at 10:27 AM

    To clarify, do you want to show the these fields when you don't select any participants?

    Custom Selections and Waiver fields are hidden Image 1 Screenshot 20

    May we know what custom selection fields are not showing?

    Can you please share to us the steps to replicate the issue?

    We will wait for your response.