I signed up, verified my account but its not allowing me to sign in

  • COURTNEY R GARDNER
    Asked on January 29, 2019 at 9:41 AM
  • Bitia JotForm Support
    Replied on January 29, 2019 at 10:52 AM

    Upon review of your account it was found automatically suspended by our Phishing Detector Tool (autosuspended) due to form: http://www.jotform.us/form/90283588958173 requesting credit card information on plain field texts.

    https://www.screencast.com/t/naznt9vEYL 

    Due to our PCI certification, we are required to deny the collection of credit card details on regular forms.

    However, we have other PCI-compliant ways to do this. All you need to do is choose any of the payment processors available in our platform in order to integrate in your forms. You still won't be able to collect credit card details directly though.

    If you only want to collect your customer's payment details and charge them at a later date, you can take advantage of a feature called "Payment Authorization". To learn more, kindly follow this guide on How to Enable Payment Authorization.

    The infringing fields have been deleted (Credit Card information) and your account has been reactivated.

    Thank you.