Disable form option not working properly

  • pmb_ox
    Asked on January 29, 2019 at 9:44 AM

    I already raised this issue. please see below.

    https://www.jotform.com/answers/1645377-Disable-a-form-by-submission-not-working-sometimes


    I have now made a video. I would appreciate if you could give me a contact where I can send this to be checked. 

    Thank you in advance,

    Lara

  • Kiran Support Team Lead
    Replied on January 29, 2019 at 10:53 AM

    Since there is already a thread opened for the issue, we request you to follow-up on the same thread to avoid confusion. In order to send the video, you may consider uploading the video your DropBox or Google Drive account and share the link so that we can take a look and assist you further.

    Thanks!

  • pmb_ox
    Replied on January 29, 2019 at 11:02 AM

    Hi!


    Thank you for your reply. The reson why I opened a new thread is because I do not manage to add any additional comments to the already existing one. Can you please help mw with it?

    Thanks,

    Lara


  • Kiran Support Team Lead
    Replied on January 29, 2019 at 11:38 AM

    Please make sure that you login to your account pmb_ox and the you should be able to post your response on the other thread.

    Thanks!