What backups do you perform? What are the backup policies for cloud storage?

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    Asked on January 29, 2019 at 11:02 AM

    Dear sir/madam,

    I read the information as provided on https://www.jotform.com/security/. But, I am still wondering what implications: "We continuously replicate (backup in real time) your data between multiple servers hosted by our primary service provider Google Cloud. Additionally, all data is also replicated to AWS (our secondary platform) in real time." has, on the fact that I chose only to store data on the EU (Germany) server.

    Could data also be transfered to the US as a backup solution?

    Kind regards,


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    Answered on January 29, 2019 at 12:18 PM

    The data will not be stored on our U.S. servers in any form when using EU only data.  There are multiple backups in multiple different locations, but no backups would be made on our U.S. servers when EU only data is enabled.  Storing EU only data on our US servers in any form would negate the protections offered by storing data on EU only servers.