retrieve username of account

  • Profile Image
    Jessie Pinto 
    Asked on January 29, 2019 at 11:16 AM

    Hi Jotform Support,

    I am an employee of Revision Skincare LLC, we have used Jotform in one of our projects, the consultant who worked on that project is no more with us. 

    We need to access the Jotform account to work with the forms but we do not have the credentials with us.

    Can someone please assist us figure this out?


    Jessie Pinto

  • Profile Image
    Answered on January 29, 2019 at 12:29 PM

    May we know if your forms are embedded to your web page?

    If yes, can you please share to us your web page?

    Can we have the email address the notification emails are sent?

    We will wait for your response.

  • Profile Image
    Jessie Pinto 
    Answered on January 29, 2019 at 03:43 PM
    Hi Support,
    We did find the details we were looking for.
    Thank you so much for the response.
    Jessie Pinto