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    Having a submit button activate one of my e-mail notifications

    Asked by ctphoto on January 29, 2013 at 09:28 PM

    My form has a bunch of SUBMIT buttons on it, I would like each to trigger a different e-mail notification. How can this be done?

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    Answered by jeanettebmz on January 29, 2013 at 11:18 PM

    I think the only way to accomplish that is by setting conditional logics. I would recommend you to remove them and just leave one, and show it only if certain fields match the condition for the submit button to be shown

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    Answered by jeanettebmz on January 29, 2013 at 11:19 PM

    Also, conditional logics will allow you to send to a different email address if a criteria is matched

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    Answered by ctphoto on January 30, 2013 at 07:42 AM

    That is kind of a very general answer. I understand having it so if only they fill out a certain field (in my case field labeled 1st File Name) it would then show the submit button, but how can that then trigger a conditional to make it send a certain e-mail notification when the submit button is clicked? It appears the submit button can not be setup to be used in conditional wizard at all to perform anything.

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    JotForm Support

    Answered by jonathan on January 30, 2013 at 09:32 AM


    Hi, from what I understand, using mutlitple submit buttons on the form will only spell trouble. If you look at the form's code, there is only one action for submit. -- so, all submit button will only use that same action.

    I had seen you demonstrated already on one of your form -- Digital Print Order form- the useage of condition email, if I remember correctly you have at least more than 10 condition email setup on that form.

    Does using the Conditional Logic Send email after submission not sufficient to what you need? Can you please describe more on how you wanted it to apply.



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    Answered by ctphoto on January 30, 2013 at 10:01 AM

    No it is a bit complicated. I have ten different e-mail notifications setup so depending on how many pages they fill out it sends out a unique e-mail notification. I think I have found a workaround, not great, but it will do. I have a radio button question at the bottom of each page and depending on the answer it will send the appropriate e-mail notification when the submit button is hit. This could all be avoided if JotForm would offer e-mail notifications (actually auto-responders) that will only show filled in field labels in e-mail, to avoid all the extra junk. I know I can setup an auto-responder with no labels in it but that would be confusing to my customers.

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    JotForm Support

    Answered by EduardoMendez on January 30, 2013 at 11:08 AM

    We are glad you found a workaround and thanks for the feedback about the notifications.

    I have forwarded your request to our dev team for consideration.

    NOTE:  We can not guarantee nor give an ETA of implementation of any of the feature requests

    We can assure you that our dev team will consider and prioritize it in accordance with the number of requests on the subject..