What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Out of space message

    Asked by EONEducation on January 29, 2013 at 10:57 PM


    I recently upgraded to the premium version. But still i get the message saying you are almost out of space please upgrade message. Not even 300 forms have been utilized after the upgrade. Please help.

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    Answered by jeanettebmz on January 29, 2013 at 11:16 PM

    Your account looks premium in our records. However , the counter doesn't get reset after the upgrade. It will get reset on the first day of each month