-
ksoo7Asked on January 29, 2019 at 4:02 PM
Once the auto-backup happens my form (or at least parts of it) freeze. I can still scroll and click the Scroll to Top button, but I can no longer access aspects of the form. I've tried cleaning out the cache, history, etc. on the browser I'm using and have tried different browsers, but I can't figure out what's going on. Any ideas? Thanks.
-
Elton Support Team LeadReplied on January 29, 2019 at 6:16 PM
Sorry, would you mind providing steps on how are you performing the backup?
Are you using the backup app http://backup.jotform.io?
We'd appreciate if you can give us more details. A screenshot would also help.