What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can't get into my account or change the password

    Asked by James Knights on March 12, 2011 at 10:33 AM

    The past few times I tried to log in, the program didn't recognize my password. So I had to reset it. I have had to reset my password every time I try to use the program. Now the program will not reset my password.

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    Answered by allanftd on March 12, 2011 at 02:27 PM

    Hi James,

    We're eager to help you. May we know your JotForm username please?