How can I update form submission at a later date?

  • CourtNetwork
    Asked on January 30, 2019 at 12:06 AM

    We have just used this function and the updated changes to the first submission have not updated- is there a step we have missed?

  • Mertkan JotForm Developer
    Replied on January 30, 2019 at 11:40 AM

    I have checked your form with the ID:90287586801869. It seems you have set the Email content properly. The {edit_link} tag is added to the body of autoresponder email.

     

    AfEFTsFof zpeLUGLoY3vLwnaBzyZdNE BUkCzbi Screenshot 10

     

    Then, I have cloned your form and made test submissions. In the first submission, the name field is JOHN SMITH.

     

    14lRp uW3us0GvYIS13 h8tfF5pT iXCXvlwdMix Screenshot 21

     

    After that, I have received an email. The edit link was available.

     

    1KLQmkyhZrLEpWQ9hrhhB5Es41NXImn6yvdscwl Screenshot 32

     

    I have clicked the “Edit Submission” option. The edit mode is opened, and I have changed the name field as HAYLEY SMITH.

     

    OPz8jTr qzOCCfMpMtODhnKJ M2ENMkKGMbpCvw3 Screenshot 43

     

    Then, I have checked the submission page again. The name field was updated successfully.

     

    4pZNyOCUVNxD86VCx2F1xrXB7vQ54RCXURx1yv8R Screenshot 54

     

    As a result, I haven’t replicated the issue with the form (ID:90287586801869). If the issue persists on another form, please share the form ID with us. Therefore, we can investigate the issue further.