Jot form not syncing with google spreadsheet- We are in mess.

  • Profile Image
    EONEducation
    Asked on January 30, 2013 at 12:58 AM

    Hi,

    Jot form is not synching with google spreadsheet. I went through some of the old threads and found that need to reintegrate. However looks like reintegration will result into loss of data. 

    Since we have enterered additional columns in the google spreadsheet and a lot of work has already been done there, I am in stiff position now. Downloading the spreadsheet and re-entering the data in the new spreadsheet is ruled out as it would mean 2 weeks of work.

    As a CIO of a start up company who suggested JOT form to the Management, I am in a mess now.

     

    Please hele me ASAP.

     

    Thanks

  • Profile Image
    Welvin
    Answered on January 30, 2013 at 02:51 AM

    Hi,

    We apologize for what's happening. Actually, after the integration, please make sure to do not alter the first row of the spreadsheet which is the field labels. Re-integration is the only thing we can suggest if this issues occur in the current integration. With regards to the additional columns, the ability to copy and paste is the only way I can advice. 

    Let us know if you require assistance, I would be willing to help.

     

    Thanks