Account suspended. Need your urgent help please

Hello, 

I do work on some projects and created a JotForms for a client. 

This time I have created a jotform for one of my clients. And now I can't log in or see the form. I am getting a message SUSPENDED. Please help me as I am working on a serious project 

I have given your site so many clients by recommending them to use JotForm. Many of them subscribed to your monthly plans as well. Now I am in a trouble :(

Please active this form and account back as they are my clients and there is no any fraud. 

I hope you will help me as soon as possible :( Please :(

Upon review of your account it was found suspended due to form: http://www.jotform.me/form/90268225939466 requesting ID upload.

https://www.screencast.com/t/zPIhm4xt 

After taking a closer look to your form and because of the content you are required to request that information by law.

We apologize for the inconvenience this may have caused you.

Your account has been reactivated and added to our whitelisted database.

Thank you.

Thank you very much :)

We are glad to assist you.

You may continue developing your forms according to our Terms of Use.

Thank you.

Can someone please answer one of the numerous support messages i have sent over the past 4 hours? Your lack of support is crippling my business!