Disappointed member of 6 years

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    morgeeman
    Asked on January 30, 2019 at 11:34 AM

    I have sent multiple support requests over the past 4 hours and heard nothing.


    My account is suspended to due to my quota being exceeded. I have followed the instructions and upgraded (which by the way is costing me 12x what I am currently paying), but still my account remains suspended. Please can you make my account live again as soon as possible.

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    gerardw
    Answered on January 30, 2019 at 01:25 PM

    Sorry for any inconvenience caused to you.

    I just checked your account and find that it is no longer suspended, but it is active. Please also see the response provided for your previous thread in the below link:

    https://www.jotform.com/answers/1717497-Please-help-urgently-

    Do let us know if you are still getting the suspended issue from your end and we will sort that out.

    Thank you for your patience.