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morgeemanAsked on January 30, 2019 at 11:34 AM
I have sent multiple support requests over the past 4 hours and heard nothing.
My account is suspended to due to my quota being exceeded. I have followed the instructions and upgraded (which by the way is costing me 12x what I am currently paying), but still my account remains suspended. Please can you make my account live again as soon as possible.
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Girish JotForm SupportReplied on January 30, 2019 at 1:25 PM
Sorry for any inconvenience caused to you.
I just checked your account and find that it is no longer suspended, but it is active. Please also see the response provided for your previous thread in the below link:
https://www.jotform.com/answers/1717497-Please-help-urgently-
Do let us know if you are still getting the suspended issue from your end and we will sort that out.
Thank you for your patience.