- bengalsAsked on January 30, 2013 at 03:52 AM
- JotForm SupportWelvinAnswered on January 30, 2013 at 04:20 AM
Thanks for getting back to us. With regards to your questions:
1. The completed form does not send to my email
Your email address is IN our bounce list with the following result and reason(s);
Peggy.Price@comcast.net is IN the bounce list
Reason(s) : 5.4.7 - Delivery expired (message too old) 554-'imta33.emeryville.ca.mail.comcast.net comcast 220.127.116.11 Comcast block for spam. Please see http://postmaster.comcast.net/smtp-error-codes.php#BL000000'
Please take note of the reason, your mail service provider has rejected the emails coming from Jotform. Please check this guide on how to prevent this from happening again:
I have now removed your email address from the said list so it should be working fine now. Using another alternate email address would also be helpful.
2. It will not print off entire page always cuts midway and stops.
In printing preferences, please try to adjust the margin of the page before printing.