Prior employee setup a Jotform...how do I access account?

  • Ian
    Asked on January 30, 2019 at 3:07 PM
  • David JotForm Support Manager
    Replied on January 30, 2019 at 5:15 PM

    Do you have the username or links to forms that are hosted in this account? Is there a way for you to contact this person to ask him for the login credentials? Please note that only the owner of the account can give you access, or transfer forms ownership to another account.

  • David JotForm Support Manager
    Replied on January 30, 2019 at 5:19 PM

    We have found a paid account under an email address with the domain "@genomichealth.com". The username is "OncotypeARV7", one of the forms is: http://www.jotform.us/form/83596596058172 

    Is this the account that you are trying to access?