Multiple Page Form>>"?jumToPage" URL parameter: fields in previous pages won't load if you press on the back buttons.

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    ttesttest
    Asked on January 30, 2019 at 04:40 PM

    Hi,

    we are jumping on a form to a page when we prepopulate it.

    Unfortunately when the form is loaded and the customer decides to go back to front pages there is no content when it comes to widgets (see simple example https://form.jotformeu.com/90262547386362??jumpToPage=2)
    Any idea how to force the pages getting loaded when prepopulating and jump?


    Thank you.

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    BDAVID
    Answered on January 30, 2019 at 07:15 PM

    Thanks for letting us know. I will escalate this issue to our back-end team. You will be updated via this thread.

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    ttesttest
    Answered on January 31, 2019 at 03:02 PM

    Thanks

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    ttesttest
    Answered on February 05, 2019 at 02:13 PM

    Could you please be so kind to ask if there had been any progress to resolve that bug.

    Thank you

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    EltonCris
    Answered on February 05, 2019 at 04:10 PM

    There's still no update as of the moment but the ticket is still opened. Once the assigned developer fixes the problem, you'll get a reply from them here.

    Thanks for your patience.

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    ttesttest
    Answered on February 14, 2019 at 08:22 PM

    Please could you be so kind to request again an update from development.

    Regards

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    BDAVID
    Answered on February 14, 2019 at 09:32 PM

    I will request for updates. Unfortunately, there is no estimated time-frame for a resolution, nor an option to expedite the resolution process. You will be notified via this thread if there is any progress on this.

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    ttesttest
    Answered on March 25, 2019 at 03:29 AM

    Kindly bring this back to your attention after allmost two month. Is there any solution so far (or workaround for an source code embedded form)?

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    Welvin
    Answered on March 25, 2019 at 06:42 AM

    Our apologies, but we do not have an update yet. I will send a follow up to the assigned team. We'll keep you posted here.

    In the meantime, the workaround would be to add a field, maybe a Single Choice element with yes and no options. Add a condition to skip to page when Yes is selected.

    Guide: https://www.jotform.com/help/350-How-to-Skip-Pages-Using-Conditional-Logic

    Here's a demo: https://form.jotform.com/90832914956972?jumpToPage=2

    Note that I hide the back button in the page break so users will be forced to click Yes to go back. You can also make the Single Choice as required so users can skip it. 


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    ttesttest
    Answered on March 26, 2019 at 05:57 AM

    Thanks ... allways surprised what work arounds do actualy work :)

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    halil
    Answered on April 26, 2019 at 08:21 AM

    Hi,

    This issue is fixed. Please inform us, if you have any further questions.

    Regards.