Email Notification: display form text in the email template.

  • arenaissancehealth
    Asked on January 30, 2019 at 6:49 PM

    1. Issue one:  Newly created forms for financial agreement and consent to treat forms in "my forms."

    https://form.jotform.com/90289055415156

    https://form.jotform.com/81305905999166   



    When they come to our emails, they do not have the entire content of the words.. just the initials and the signatures are showing up without regards to what they pertain to as each bullet on the forms... I want to see the whole form sent to us so we can upload into our database for signed documents.  How do we do this.


    2. Returning pain assessment form:  I edited some things last night as a problem for patients.. but somehow now... they will start to check off multiple options for a question and as soon as they mark the first check off of a question, the area is solid white and cannot see words to check off what they want???


    https://form.jotform.com/arenaissancehealth/patient-return-visit-assessment

    Jotform Thread 1718202 Screenshot
  • David JotForm Support Manager
    Replied on January 30, 2019 at 11:08 PM

    1) Please note that only input fields will be shown on the email notification. If you want to show the form text content:

    1548907560content Screenshot 10

    You will have to manually add it in the email notification. What you can do is to attach the PDF submission to the email notification: https://www.jotform.com/help/503-How-to-include-submissions-as-PDF-attachment-in-the-email-notifications 

    Your second question will be addressed in a separate thread: https://www.jotform.com/answers/1718384