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SergioPDCAsked on January 31, 2019 at 4:24 AMWhy, if I received 649
submissions in my profile, 664 appear?
Cheers!! -
Welvin Support Team LeadReplied on January 31, 2019 at 5:40 AM
I think you are referring to the Monthly Submissions and Total Submissions Storage. Please note that both are different limits of the account. The total submission storage is a fixed limit and will calculate your accumulated total submissions in the account.
Anyways, I've fixed your account counter. Both show the same number now. Please check again.
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SergioPDCReplied on January 31, 2019 at 6:43 AMEverything it´s ok now. Thanks!!
Kind regards from Spain,
De: JotForm
Enviado el: jueves, 31 de enero de 2019 11:40
Para: sergiopdelacruz@ibertabac.es
Asunto: Re: Why, if I received 649 submissions in my profile, 664 appear?
A new response has been received:
[Imagen quitada por el remitente. JOTFORM]
Answered by Welvin
I think you are referring to the Monthly Submissions and Total Submissions Storage. Please note that both are different limits of the account. The total submission storage is a fixed limit and will calculate your accumulated total submissions in the account.
Anyways, I've fixed your account counter. Both show the same number now. Please check again.
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