Super wrong image size , when using mobile phone

  • Hangchanleakna
    Asked on January 31, 2019 at 9:18 AM

    Hi can somebody helps me to fix it urgently ? When I use mobile phone . My 4 images are turn out so bigger than I expected , looks like it display the whole screen .And this is not what I want. Yet when I review it on PC, the pictures are turn out good and proper. 

    My form is : Survey for Non sales team. 





    15489441291A34F98D 532F 4416 A7C1 CC4E9D Screenshot 10


  • David JotForm Support Manager
    Replied on January 31, 2019 at 10:14 AM

    Could you please specify what is the form in question? This appears to be the last form you edited, but there is no such an image in it: https://www.jotform.me/form/90020984185457 

  • Hangchanleakna
    Replied on January 31, 2019 at 10:14 AM

    It is 11 pm here . Can somebody go to my firm and correct this ? 😭 this form will be live Tmr. 😭 

  • David JotForm Support Manager
    Replied on January 31, 2019 at 10:15 AM

    We will be glad to assist you, what is the form where the issue is happening?

  • Hangchanleakna
    Replied on January 31, 2019 at 10:16 AM

    Hi David , 

    please pass this number to second filed : 200037042 , and click it , fill the name under my name. And scroll up to down. U will see several pictures there 

  • Hangchanleakna
    Replied on January 31, 2019 at 10:18 AM

    Hi David , please pass the code number I sent and click below button , I use spreadsheet widget form . Scroll to down and u see multiple pictures which display the whole screen. I dun want my user to see such whole screen pic rather 4 pictures next to each other. This is just for information.

  • David JotForm Support Manager
    Replied on January 31, 2019 at 10:21 AM

    I got it, let me work on a CSS code to resize them in mobile view. I will get back to you soon.

  • Hangchanleakna
    Replied on January 31, 2019 at 10:24 AM

    Hi David , thanks u so much . It is 11 here. And I am using phone opening jotform which is not really help unless CSS code injection on PC. Please assist to inject code and I am waiting your output :)


  • David JotForm Support Manager
    Replied on January 31, 2019 at 10:31 AM

    Please check again your form in your mobile, I have injected the following code:

    @media only screen and (max-width: 480px) {

    #id_76,#id_77{

        width: 20% !important;

    }


    #id_78,#id_79{

        width: 30%  !important;

    }

    }

    Result:

    1548948683result 005 Screenshot 10

    Let us know if you need more help.