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    New interface exporting and folders

    Asked by kumc on January 30, 2013 at 09:58 AM

    My folders disappeared last week. We had thought that maybe it was an issue switching from the old interface to the new one but we still need to use the old interface because noone can figure out how to export the form results into excel using the new interface.

    Is there a bug where you automatically delete our folders when we switch from the new interface to the old one? 

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    JotForm Support

    Answered by EduardoMendez on January 30, 2013 at 10:58 AM

    Thank you for bringing this to our attention!

    I am forwarding the report about the folders being deleted to our dev team.

    As per the exporting to Excell, 

    You can create a report by following this guide:


    If you choose the "Submissions" button:


    If you choose the "Reports" button:


    I hope this helps!