What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My Forms are not updating

    Asked by 5Day on January 30, 2013 at 01:34 PM

    My forms are not updating. I am changing quanities etc on my forms and saving them but when I access them through a web browser they are not showing the newly saved content. https://secure.jotformpro.com/5Day/Booking

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    Answered by amitbhatia on January 30, 2013 at 01:47 PM

    Same goes for me. My forms are not getting updated.

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    Answered by amitbhatia on January 30, 2013 at 01:47 PM

    Same goes for me. My forms are not getting updated.

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    Answered by guest_30034224794045 on January 30, 2013 at 01:48 PM

    Must be an issue, Ive updated my forms 8 hours ago and those changes are not appearing. Admin could you look to see what the problem is please.

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    JotForm Support

    Answered by EduardoMendez on January 30, 2013 at 02:52 PM

    Hi there, 

    If you have embedded the form on a webpage.  Please take a look at the embed code and replace the http://form. with http://www. on the URL.

    On our side, we have cleared the cache of your forms.

    Please give that a try and let us know if the issue continues!

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    Answered by dave1976 on February 28, 2013 at 06:37 AM

    Hi, 

    I am having the same issue.  My forms which are in secure format for Facebook will not update, however it does in normal mode (http://)

    It is not possible to replace code http://form. with http://www. when the form says https://secure.jotformpro.com/form/23091953175961

    Your time and energy would be much appreciated.

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    Answered by dave1976 on February 28, 2013 at 06:38 AM

    It is now working, thanks!