What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I'm receiveing the following error message when trying to test my paid form using Authorize.net

    Asked by cnaughton on May 13, 2010 at 02:09 PM

    “Error On Transaction, A payment scheduled is required.”  What does this mean?<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />

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    JotForm Founder

    Answered by aytekin on May 14, 2010 at 02:38 AM
    No idea. We will look into this problem and get back to you next time.

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    Answered by cnaughton on May 18, 2010 at 08:48 AM

    Any word on this?  I can not use the paid form and it's been more than a week.  Any idea what the error message means?
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    JotForm Founder

    Answered by aytekin on May 24, 2010 at 10:16 AM
    You have many forms so we are not sure which one has this problem. Can you send us the URL of the form that has this problem?