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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    email not working

    Asked by lasercorp on January 30, 2013 at 07:25 PM



    This form has stopped emailing me submissions. I have verified the settings and can't see a problem. The test email also does not work.




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  • Profile Image

    Answered by jeanettebmz on January 30, 2013 at 07:34 PM

    Your email adddress jobs@lasercorp.com   was in our bounce list

    The issue has to do with the fact you need to either use noreply@jotform.com as the sender email adddress


    or if you don't want to use it, then you need to whitelist our IP addresses with your email service providers

    Please check at this guide for further details