What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form takes about 30 seconds to show up in my website, and in your "preview tab"

    Asked by studioalpha on January 30, 2013 at 07:35 PM

    My form takes about 30 seconds to show up in my website, and in your "preview tab". Is there any thing we can do to eliminate this lag?

    Page URL:
    http://www.studioalpha.info/%E8%AF%84%E4%BC%B0.html

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    JotForm Support

    Answered by liyam on January 31, 2013 at 12:14 AM

    Hello studioalpha.  I checked your web page and it only took me 2 seconds to load the page and the form. Can you check your internet connection if that's what's causing the slow-down?

    Thanks.