What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form doesn't load quickly what are the potential causes?

    Asked by KME40atWU on January 30, 2013 at 10:50 PM

    When I've tested the form by providing the link via an email message there is a delay before the form eventually loads.

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    JotForm Support

    Answered by EltonCris on January 31, 2013 at 05:34 AM


    Your form seems to load fine on my end. The problem might be related to our security layer, CloudFlare. Would you please try to change the .us to .com on your form URL? Example: http://www.jotform.com/form/123456789, Or kindly try to clear your browser's cache and cookies see if that makes differences.

    Feel free to let us know if this doesn't help. Thanks!