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    When form loads it is not formatted correctly

    Asked by CSBrand on January 30, 2013 at 11:11 PM

    I am still not able to see my forms more often than not.

    Tonight one finally loaded and the formatting was not right at all. I have attached a .jpg of the form as it loaded.

    The shorter of the two forms never did load.

    What are you seeing on your end?

    http://www.csbrand.com/utilities_menu/mailing_list   - this one has not loaded for me for several days now.

    http://www.csbrand.com/utilities_menu/contact  - this one has not loaded the last several days until tonight it loaded but not correctly and so slowly that no one would have waited that long to fill it out.

    Page URL:
    http://www.csbrand.com/utilities_menu/contactandhttp://www.csbrand.com<br/>/utilities_menu/mailing_list

    Screenshot
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    JotForm Support

    Answered by EduardoMendez on January 30, 2013 at 11:37 PM

    Hi there, 

    We appreciate your patience.

    Here is a video of your forms:

    http://screencast.com/t/23mhIn19

    As you can see, on my side they are displaying fine.
    Unfortunately, we do not have an ETA on the resoluton of the issue with users of AT&T services.  We can assure you that our dev team is working har don this and they will update you as soon as there are any news on the matter.