Why popup window constantly asking me to verify my email address?

  • padmed
    Asked on February 6, 2019 at 6:24 AM

    Hi, when I log in to Jotform a popup window constantly asking me to verify my email address, i click on verify but it keeps coming back.

  • jherwin
    Replied on February 6, 2019 at 7:44 AM

    I think you just created the account today? Please try using a different browser and verify your email address.

    You can also verify the account on the email you received when you registered, please check your inbox and verify the email address associated with your account.

  • padmed
    Replied on February 21, 2019 at 2:39 PM

    Hi, not solved the issue. when I click confirm email message says that email has been sent to me but no email arrives. My email address on the account is correct.


  • jonathan
    Replied on February 21, 2019 at 4:23 PM

    I checked your account email and it shows that it had already been verified.

    1550784122zzz 2019 02 22 05 Screenshot 10


    Can you please log in using your username at https://www.jotform.com/login

    Let us know if you were not able to login.