Trying to verify my email and I get "Not valid link"

  • Eduardo Moreno
    Asked on February 6, 2019 at 12:11 PM
  • David JotForm Support
    Replied on February 6, 2019 at 1:45 PM

    The verification link did show as invalid on my end as well, however, it looks like the account is already validated.  The error that would normally show if it wasn't was not present when I checked your account.  As far as I can tell, the account should not need any further validation.

  • Eduardo Moreno
    Replied on February 6, 2019 at 2:43 PM
    Same error
    ...
  • Kevin Support Team Lead
    Replied on February 6, 2019 at 4:21 PM

    As my colleague said, your account was already validated so there is no need to perform any additional validations anymore.