I'm still having problems connecting to Square

  • KOC3818
    Asked on February 6, 2019 at 1:38 PM

    I did the integration to Square and the transaction appears to go through (I received an email from Jotform both confirming the purchase and alerting me as the form owner), but there is no charge on the credit card or transaction posted on Square.

    How do I finalize the integration?

    Thanks,

    Jon

  • Nik_C
    Replied on February 6, 2019 at 3:39 PM

    Your form is in test mode:

    1549485435Screen Shot 2019 02 06 at 9 Screenshot 10

    You have to go to https://www.jotform.com/build/90338947977174 and switch the mode to Live.

    1549485560Screen Shot 2019 02 06 at 9 Screenshot 21

    Let us know if you have any further questions.

    Thank you!