What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Does the monthly plan start per calendar month - or monthly from 1st payment day.

    Asked by sarahcollinspr on January 31, 2013 at 05:31 AM

    Eg- if I pay today on 31st Jan - will I need to pay the monthly fee again tomorrow for February? 

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    JotForm Support

    Answered by Welvin on January 31, 2013 at 07:10 AM


    You will pay again on the same date on the next month, 31st February.



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    Answered by guildfordchoral on June 27, 2013 at 06:08 AM

    Hi - on this same subject, does the submissions count reset itself to zero on the day that you pay to upgrade, or does it continue to reset on the 1st of the next calendar month, as with the free account?

    Many thanks


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    Answered by sidharth_kch on June 27, 2013 at 06:46 AM


    The submission counters are reset to zero on the first day of every month.

    Should you have any questions please feel free to contact us.