What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Our form does not show new submissions received from 02 Jan 2013

    Asked by Moreletapark on January 31, 2013 at 05:46 AM


    When downloading the Excel sheet, I can only see submission up to Nov 2012. The count of submissions are more than I can see, I want to see new submissions for 2013 on Excel spreadsheet along with old ones.


    Thank you!

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    JotForm Support

    Answered by Welvin on January 31, 2013 at 07:15 AM


    Please be sure to set to view all the submissions by:

    1. Go to your form submissions page

    2. Click on the "Settings" in gear icon

    3. Choose "All Time" from the dropdown options.