Colours and translations are changing on our forms

  • tiueva
    Asked on February 7, 2019 at 4:18 AM

    Hi! 

    I found that our corporative colours has been changed somehow. Translations are changing somehow, colours are changing... I doubt Jotform is stable. 

  • Girish JotForm Support
    Replied on February 7, 2019 at 7:40 AM

    Could you provide us with additional information regarding the issue stated above i.e. the form where you are facing this issue, the colors, translations which are getting changed so that we could investigate this in detail from our end?

    Also, it would be helpful if you could provide some snapshots of the issue. You can attach the snapshots on this support thread by referring to the guide below:

    https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    I can also see that you have a previous thread related to translations:

    https://www.jotform.com/answers/1712719, which is currently with our backend team for investigation. You can find the responses to the translation issue in the above thread.