How can I set the file type for ftp to be a CSV file?

  • Spelean
    Asked on February 7, 2019 at 5:26 AM

    how can i set the file type for ftp to be either a CSV file, or even a TXT file? NOT a PDF

    thanks

    Tim

  • Richie JotForm Support
    Replied on February 7, 2019 at 8:39 AM

    The exact file format uploaded by user in your Upload field will be the one that will be uploaded to your FTP server. You can specify the type of files that can be uploaded by your users to your Upload field as follows.

    How can I set the file type for ftp to be a CSV file? Image 1 Screenshot 20

    Please give it a try and let us know how it goes.

  • Spelean
    Replied on February 7, 2019 at 5:43 PM
    Thanks, is that not the any file the user attaches?
    I’m actually asking about the format of the submitted form, It seems to only be exported to FTP as a PDF, but I need a CSV or even TXT file.
    Regards,
    Tim Bickerton
    Digital Communications Manager | Spelean Australia & New Zealand
    Mobile: +61 407 69 6400 | Email: tim@spelean.com.au | Office:



    ...
  • Jed_C
    Replied on February 7, 2019 at 9:36 PM

    Submissions that are sent via FTP or other integrations will be on PDF format. That is currently how it works. You can export the data via CSV, Excel file but uploaded data are always in PDF format.

    Reference guide: https://www.jotform.com/help/44-How-to-Export-Form-Data-to-Excel

    Let us know if you have any questions or if you need further assistance.