How to prefilled form and show questions based on the prefilled value.

  • Chrissy Savinell
    Asked on February 7, 2019 at 4:02 PM

    I need a form platform that will pass in a value via a prefilled form, but then use logic from that prefilled form to redirect to a specific question on a form.  For example, I need to send out a post-concert form asking users to rate their experience.  If the user clicks Bad, that value should be prefilled in the form and then takes the user to a question about why they didn't like it.  If the user clicks good, that should be prefilled in the form and take the user to a question about why she liked it.  Is this something Cognito forms can do?

  • Jed_C
    Replied on February 7, 2019 at 6:30 PM

    I assume that the condition will be on the second form. If so, below is what you need.

    1). Prepopulate value via thank you page https://www.jotform.com/help/71-Prepopulating-Fields-to-Your-JotForm-via-URL-Parameters 

    2). Show and hide question based on the prefilled value https://www.jotform.com/help/316-How-to-Show-or-Hide-Fields-Base-on-User-s-Answer

    If this is not what you are looking for, please let us know.

  • csavinell
    Replied on February 14, 2019 at 10:43 AM
    Jed,
    This solution works well! Thank you for the thorough description of it. I have a few more questions –
    - Can you capture partial submissions? E.g., if a user clicks into the survey and fills out half of it, are those responses captured? Or are responses only captured if the user fills out the complete survey?
    - I noticed there was an article on how to add custom CSS (https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes) , but I don’t see this in the backend. Is this only available with paying accounts?
    - Can I send users to an external URL upon submission? We’d like to redirect our users back to our site.
    - Is there a way to add an “Other” in a multiple choice question and then have a short answer field appear to write in the response.
    - Do you offer a nonprofit discount?
    Thanks,

    Chrissy Savinell
    Multimedia Manager
    Pittsburgh Symphony Orchestra
    Tel: 412.392.4839

    ...
  • Kevin Support Team Lead
    Replied on February 14, 2019 at 12:39 PM

    - Can you capture partial submissions? E.g., if a user clicks into the survey and fills out half of it, are those responses captured? Or are responses only captured if the user fills out the complete survey?

    You can configure your form to partially save the data and allow the users to continue filling out the form on a later date, these guides will help you with that: 

    https://www.jotform.com/help/97-How-to-Save-Forms-and-Continue-Later

    https://www.jotform.com/help/495-Setting-up-the-Continue-Forms-Later-Feature-in-Card-Forms 

    - I noticed there was an article on how to add custom CSS (https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes) , but I don’t see this in the backend. Is this only available with paying accounts?

    No, what happens is that JotForm offers two different forms layouts, card and classic forms, you can switch between the forms layouts according to your needs, this guide will help you doing so: https://www.jotform.com/help/493-How-to-Change-the-Form-Layout 

    - Can I send users to an external URL upon submission? We’d like to redirect our users back to our site.

    Yes, this guide will help doing so: https://www.jotform.com/help/38-Redirecting-Users-to-a-Different-Page 

    - Is there a way to add an “Other” in a multiple choice question and then have a short answer field appear to write in the response.

    Yes, please kindly check the field settings where you will find the "Other" option: 

    1550165849screenshot 01 Screenshot 10

    - Do you offer a nonprofit discount?

    Yes, you can apply here: https://www.jotform.com/nonprofit/pricing/ 

  • csavinell
    Replied on February 15, 2019 at 5:43 PM
    Thanks for your quick reply. For adding the “Other” field, I went into form settings and turned on “Display Other Option”. This generated a choice for Other, but did not generate a field to fill out a text field for Other. Did I do something wrong?
    [https://assets.culturaldistrict.org/culturaldistrict/system/assets/22049/original/logo_300.jpg]
    Chrissy Savinell
    Multimedia Manager
    Pittsburgh Symphony Orchestra
    Tel: 412.392.4839

    ...
  • Kevin Support Team Lead
    Replied on February 15, 2019 at 7:01 PM

    We have moved your question to another thread in order to assist you better, we will continue assisting you via this thread: https://www.jotform.com/answers/1734751