not all information are included in the notification email

  • MMCenter
    Asked on February 7, 2019 at 7:43 PM

    Hello, I am not receiving all the the information that I requested on my jot forum from my applicants. When an application is completed and submitted, only certain information from the application jot forum gets to me via email. What can I do to change this?

  • Richie JotForm Support
    Replied on February 8, 2019 at 12:52 AM

    May we know what fields are not showing in your notification email?

    You may try adding the fields again using the Form fields in the notification email.

    not all information are included in the notification email Image 1 Screenshot 30

    Or you could add a new notification to ensure new fields are added in the email content.

    not all information are included in the notification email Image 2 Screenshot 41

    Please give it a try and let us know if the issue still remains.