What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Forms are still not updating.

    Asked by medwards on January 31, 2013 at 11:38 AM

    I had this issue yesterday and through your forum I found your suggestion to change "form.jotform" to "www.jotform" and it worked on one of my forms.  Today, I have an update to a "secure" form, so what do I need to change the url to to see the change?

    Here is the URL: https://secure.jotformpro.com/form/30274085840957

    I have included an image of the page.  I changed the alignment of the "select four sessions" to be top aligned.

    This is very frustrating...we should not have to change the script everytime we make a change.

    Help!

    Screenshot
    not updating My Forms JotForm sessions alignment
  • Profile Image

    Answered by pinoytech on January 31, 2013 at 12:36 PM

    Hi,

    You form is working fine on our end upon checking. Please take a look screenshot of your form. Can you please clear your browser cache and cookies?

    Thank you!