Account Issue

I am showing locked out of my account due to a possible phishing attempt. We created an online credit card authorization form for our dealers to be able to enter their information and it be sent to us. Our business keeps credit cards on file, not paypal, square, etc.  (which are the options given). We primarily use jotform for our order forms though so I need those to be up and running because my business has come to a halt.

Upon review of the account associated with the email provided we have confirmed it is active:

https://www.screencast.com/t/EU67cuIW7 

Can you please provide the username of the account that you are having trouble signing in?

Thank you

some_one
orders@psgtuning.com
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Upon review of your account it was found your credit card collection form is the one considered infringing  our Terms of Use, since no part of the credit card number, expiration date or security codes are allowed on plain text fields.

If you would allow us to delete the fields in order to be able to re-activate your account, we will proceed to do so.

We will wait for your answer.

Thank you

You can delete that entire form please.
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Upon checking, your account is already active and your form has now been deleted. You can now log in.

My other forms are showing disabled.
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I can’t log in. It shows suspended.
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Upon review of your account it was found suspended due to form: http://www.jotform.us/form/90284849335163 requesting credit card information on plain field texts.

Due to our PCI certification, we are required to deny the collection of credit card details on regular forms.