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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Some submissions are not being synced with Google Spreadsheets

    Asked by igreenha on January 31, 2013 at 11:59 AM

    Two submissions were made from my form earlier today, and have not been populated into the Google Spreadsheet that I have integrated the form with.  Could you please look into the issue?

     

    Thank you,

    Ian

    http://form.jotform.us/form/23525307143143

    Page URL:
    http://form.jotform.us/form/23525307143143

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    JotForm Support

    Answered by Welvin on January 31, 2013 at 01:13 PM

    Hi Ian,

    The AT&T issue is not yet fully resolved at this time. All jotform.us base forms are all affected. This could be the reason why that issue happens on your end. 

    Initial solution to solved this is to reintegrate your form to Google Spreadsheet. Please be sure that the authentication is well configured, do not closed the window while it still loading.

    Please update us for results.

    Thanks