Some submissions are not being synced with Google Spreadsheets

  • Profile Image
    igreenha
    Asked on January 31, 2013 at 11:59 AM

    Two submissions were made from my form earlier today, and have not been populated into the Google Spreadsheet that I have integrated the form with.  Could you please look into the issue?

     

    Thank you,

    Ian

    http://form.jotform.us/form/23525307143143

  • Profile Image
    Welvin
    Answered on January 31, 2013 at 01:13 PM

    Hi Ian,

    The AT&T issue is not yet fully resolved at this time. All jotform.us base forms are all affected. This could be the reason why that issue happens on your end. 

    Initial solution to solved this is to reintegrate your form to Google Spreadsheet. Please be sure that the authentication is well configured, do not closed the window while it still loading.

    Please update us for results.

    Thanks