Substring Widget not working

  • MaidCrew
    Asked on February 8, 2019 at 12:29 PM

    Hey folks.... could y'all test the substring widget on your end to see if it's working. I've got a test form in which the substring widget isn't copying.

    Thanks.

  • David JotForm Support
    Replied on February 8, 2019 at 1:12 PM

    The substring widget doesn't count the . as a charter.  If you add another number to the value, the substring widget will work as expected:

    1549649552Capture Screenshot 10

  • MaidCrew
    Replied on February 8, 2019 at 2:36 PM

    Hey David... unfortunately it did not work until I MANUALLY added the additional character/number.  It appears as though the substring widget doesn't want to copy from a field that has a calculated or default value.  Can this be fixed?

  • David JotForm Support
    Replied on February 8, 2019 at 2:57 PM

    Default value I don't believe so as the widget needs to trigger from an input.  The same goes for a calculated value.  The calculated value can be used in the substring widget but the widget is only populated when triggered by form input.  You are correct about the default values.