Can I move my account (which is paid) over to another person?

  • edward.knoch
    Asked on February 8, 2019 at 2:16 PM

    I really like your system - but I'm not the one who'll be doing long-term form development for the company ....

    Can I move my account (which is paid) over to another person? We don't need enterprise - we're not at that size yet - and I don't want folks using my account to login and do edits. Is it possible to move this to someone else?

     

  • Kiran Support Team Lead
    Replied on February 8, 2019 at 2:52 PM

    I have checked your account and see that it is holding Silver yearly subscription plan. If the account is being used for your organization, you may change the account registered email address from the profile section and request us to change the account username as well.

    Then you may change the account password to other person. If you have used your personal credit card, you may cancel the subscription now and request us to remove the credit card information from the payment processor. 

    Thanks!

  • edward.knoch
    Replied on February 8, 2019 at 5:43 PM
    Excellent – thank you.

    Edward knoch

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