Ed, two forms are not working properly in Wordpress.

  • Profile Image
    Melodee
    Asked on January 31, 2013 at 12:55 PM

    Hello Ed,

     

    I have been trying to get this figured out since Sunday/Monday of this week.

    I created two forms and I want to get this fixed so I can let my clients know about my services/packages.

     

    The first form I created was this one --- http://form.jotform.us/form/30262552701141

    and it was for the URL here: http://simplyroyalty.com/shop/

     

    The second form I created was this one --- http://www.jotform.com/?formID=30286230863149

    and it was for the URL here: http://simplyroyalty.com/coffee-chat-curiosity/

     

    Please help me, I've contact your assistance support via email and I was referred to this article: http://www.jotform.com/help/4-Adding-Forms-to-Wordpress --- but I'm still stuck! :(

    Thanks for your help!

    M

    P.S.

    I've contacted both my server (Bluehost) & domain registar (name cheap) and they've cleared it both on their ends. Also, I've reset my cache multiple times.

  • Profile Image
    jeanettebmz
    Answered on January 31, 2013 at 01:28 PM

    The reason why this is not working is because form being served on .us domains have been affected by an issue , that is explained here

    At any rate , if you are not an AT&T user , do the following

    for your page http://simplyroyalty.com/coffee-chat-curiosity/

    This is the current embedded code

    <script type="text/javascript" src="http://form.jotform.us/jsform/30286230863149"></script></p>

    Please change it to this one

    <script type="text/javascript" src="http://www.jotform.com/jsform/30286230863149"></script></p>


    Do the same with others if you ever see the .us for the domain
  • Profile Image
    Melodee
    Answered on January 31, 2013 at 01:29 PM

    Hmmm... okay, I'll check and see thank you.

  • Profile Image
    Melodee
    Answered on January 31, 2013 at 02:40 PM

    WOOHOO!!! Jeanette, you are awesome!!! THAT was it!!! Thank you so much!!! :)

  • Profile Image
    jeanettebmz
    Answered on January 31, 2013 at 03:47 PM

    You are much welcomed!

  • Profile Image
    Melodee
    Answered on January 31, 2013 at 03:48 PM
    Hello Darling!
    I've popped out for a bit to get work done. :)
    If you don't hear back from me in 24 hours, give me a ring here: 347-SIMPLY-1
    Thanks for writing, I look forward to working with you in beautiful, meaningful ways.
    With joy,
    -M
    In the meantime, get 'in the know' below-
    FAQs: http://simplyroyalty.com/faq/
    'M' who?: http://simplyroyalty.com/about-melodee/
    Randomness & rants: http://FB.com/MelodeeForbesBiz