Form Language + Textarea Placeholder Text Conflict - Submitted text disappearing

  • MyTravellingNanny
    Asked on February 10, 2019 at 2:51 PM

    Hi,

    When a user tries to edit their form (after submission), the 'Languages' field is reset to empty even though there should be data stored there. 

    Could you help please? It is the field titled Please summarise your language skills *

    Thanks!

    Page URL: https://form.jotformeu.com/83633704781360
  • Mike
    Replied on February 10, 2019 at 4:48 PM

    Looks like there is a conflict between a placeholder text and a Form Language tool. We have forwarded a bug report to our developers.

    In the meantime, you may remove the English language via the form settings. It should fix the issue. It is not required to use the Form Language tool when there is only one language in the form, so it should be fine.

    Form Language + Textarea Placeholder Text Conflict Submitted text disappearing Image 1 Screenshot 20

  • MyTravellingNanny
    Replied on February 10, 2019 at 6:01 PM

    Thank you, that worked!

  • halil
    Replied on March 6, 2019 at 6:44 AM

    Hi,

    This issue is fixed. You can also add form languages if you want.

    If you have any further problem please inform us.