What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Free submission limit

    Asked by Sarah Berry on March 14, 2011 at 07:38 AM

    Hi - I have received an email to say that I have already reached the 100 monthly submissions on my account, but when I log in - it says I am at 93 submissions of 100.

    Please can you confirm which is correct and if a form reaches 100 submissions, will it be reactivated for new submissions on the start of the new monthly period?

    How can I find out the date each month when it is re-activated?

     

    Thanks.

  • Profile Image

    Answered by allanftd on March 14, 2011 at 02:20 PM

    Hi Sarah,

    Thank you for your message. For free accounts, the limit of 100 submissions is on a monthly basis, and it will be reset the following month. 

    May we ask for your username so that we can check your submissions as well as the date you signed up to JotForm?

    We'll wait for your response.

     

    Allan - JOTFORM SUPPORT