What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Embedded form is not logging on JotForm site

    Asked by bssrc on January 31, 2013 at 03:29 PM

    I am using iWeb and jot form.  I have several older pages with forms embedded taht have worked flawlesly.  Today I created a new form (Bio Sketch) and embeded it in to my site (http://www.bssrc.org/17thbssrc/Bio_Entry.html).  In testing the site and form I have entered bogus data several time.  My email responders are working fine, but when I go to JotForm to download the data files (Excel), there are no submissions.  It has been several months since i added a form, but I beleive I went through everything I was supposed too, three times, but still no submissions.

    Page URL:
    http://www.bssrc.org/17thbssrc/Bio_Entry.html

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    JotForm Support

    Answered by Welvin on January 31, 2013 at 06:07 PM

    Hi,

    I can see your form submissions fine: http://screencast.com/t/0sWMf6q9sAIM. Please try logging out form Jotform, clear your browsers cache before logging in again.

    Let me know for results.

    Thanks