Button Checkboxes Widget: When addding multiple rows, button is not showing fully on IE11 or Edge

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    EliaCure
    Asked on February 11, 2019 at 10:06 AM

    I have 7 times the "button Checkboxes Widget" on my form. The first 2 buttons are perfectly visible from then on there is only a corner of the button visible.

    Button "Add Annex 335" is visible :

    1549897118buttonok.JPG

    Button "Add Annex 337" only a corner:

    1549897268buttonnok.JPG

    How can I solve this?

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    Mike_G
    Answered on February 11, 2019 at 12:12 PM

    I have checked the form you shared with us and I cannot reproduce the issue described in your screenshot. I have selected the "Add Annex 335" and the Add Annex 337" Button Checkboxes widget appeared in whole together with the other fields that, I supposed, should also appear.

    1549904884t12_05_39.png

    Perhaps you were able to fix the issue on your end. Otherwise, please feel free to let us know and give us more details.

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    EliaCure
    Answered on February 12, 2019 at 02:57 AM
    in the meantime I have tested the form on different browsers. The problem only occurs with Edge and IE11. With Chrome the button is indeed fully visible. However, my form must also be fully supported on Microsoft browsers.

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    Nik_C
    Answered on February 12, 2019 at 04:32 AM

    I'm not able to replicate this issue on Edge:

    15499639322019-02-12_10-30-32.png

    Please advise if you're still able to replicate.

    Thank you!

  • Profile Image
    EliaCure
    Answered on February 12, 2019 at 07:01 AM

    Hi Nik,

    the first 2 buttons (Add Annex 327 and Add Annex 335) are indeed visible in edge. The 3th is not visible.

    You can reproduce it by clicking on Add Annex 327 an d then on Add Annex 335. The button Add Annex 337 is not visible in edge. In Chrome there is no problem.

    Edge:

    1549972680zonder knop.JPG

    I have this behavior on several PC's. edge version 41 and 42.

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    ashwin_d
    Answered on February 12, 2019 at 09:39 AM

    I am working on your widget issue and will get back to you soon.

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    ashwin_d
    Answered on February 12, 2019 at 10:46 AM

    I have injected custom css code in your form. Can you please test your form and see if  the widget is displaying correctly in Edge browser?

    Do get back to us if the issue persists.

  • Profile Image
    EliaCure
    Answered on February 12, 2019 at 10:54 AM

    Unfortunately nothing has changed...

    1549986871zonder knop.JPG

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    Nik_C
    Answered on February 12, 2019 at 01:22 PM

    I was able to see the problem in Edge.

    I'm not sure why this would happen, but I will have to check it a bit more and get back to you when I have more information.

    Thank you!

  • Profile Image
    Nik_C
    Answered on February 13, 2019 at 04:31 AM

    Thank you for your patience.

    I have forwarded this issue to our backend team for further checking.

    We'll get back to you via this thread.

    Thank you!

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    EliaCure
    Answered on March 06, 2019 at 04:28 AM

    Do you have any news about this?

  • Profile Image
    Nik_C
    Answered on March 06, 2019 at 04:36 AM

    I'm afraid that the issue is still being worked on by our backend team.

    We will inform you as soon as the issue is resolved via this thread.

    Thank you!

  • Profile Image
    hayk
    Answered on April 30, 2019 at 07:02 AM

    Hi @EliaCure,

    I have good news for you. I checked your form and I noticed that you have some conflicts in the conditions for Button Checkboxes widgets. Please try to change the conditions queue upside down for checkbox fields and it will solve the issue you have. I cloned your form and after changing the conditions queue the issue got resolved. You can check on this form: https://form.jotform.com/91192191536963?jumpToPage=4. Unfortunately, some browsers (Firefox, IE and Edge) can't read the conditions properly if the queue is mixed. Anyway now you know how to fix it.

    Here is my cloned form with the right conditions: https://form.jotform.com/91192191536963. Feel free to clone it if you need to check the queue of the conditions for Button Checkboxes fields.

    Regards,

    Widget Team