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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Why do I receive wrong information from matrix

    Asked by eacops on January 31, 2013 at 04:56 PM

    Jotform only supports one input type in the matrix, so I copied the source code, pasted it on my site, and modified the code manually to have multiple input types in the matrix, but when I received the form, inputted value was entered into wrong cells. How can I fix this? And also, as you can see at circle 1 below, there is still a lot of space, why the text broke into 2 lines?

    Thanks!

    Screenshot
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    JotForm Support

    Answered by EltonCris on February 01, 2013 at 12:05 AM

    Hi,

    Unfortunately, changing the input type on matrix field source code isn't possible, hence it creates that issue. Sorry to say but the matrix tool can only be used in a single purpose input type and no other than that.

    Our apologies for the inconveniences caused.