What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why do I receive wrong information from matrix

    Asked by eacops on January 31, 2013 at 04:56 PM

    Jotform only supports one input type in the matrix, so I copied the source code, pasted it on my site, and modified the code manually to have multiple input types in the matrix, but when I received the form, inputted value was entered into wrong cells. How can I fix this? And also, as you can see at circle 1 below, there is still a lot of space, why the text broke into 2 lines?


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    JotForm Support

    Answered by EltonCris on February 01, 2013 at 12:05 AM


    Unfortunately, changing the input type on matrix field source code isn't possible, hence it creates that issue. Sorry to say but the matrix tool can only be used in a single purpose input type and no other than that.

    Our apologies for the inconveniences caused.