I want to attach documents from an android device

  • TennisSA
    Asked on February 12, 2019 at 12:49 AM
  • Nik_C
    Replied on February 12, 2019 at 2:30 AM

    Could you please tell us more about the issue, where you would like to attach the documents?

    We'll wait for your response.

    Thank you!

  • TennisSA
    Replied on February 12, 2019 at 2:33 AM

    Hi Nik,


    When we are on the app on an android phone then it does not allow us to upload any documents in the section we added. The box just highlights yellow and doesn't allow any further action. It works perfectly fine on apple phones.

  • Nik_C
    Replied on February 12, 2019 at 3:55 AM

    Thank you for the additional information.

    I tested your form https://www.jotform.com/90394292569570 on Android emulator, but I wasn't able to replicate an issue.

    Could you please advise, if the issue persists, on which Android phone did you test and which Browser?

    Thank you!