Hi, I would like to change the credit card used for billing.

  • singyang
    Asked on February 12, 2019 at 3:00 AM

    Hi, I would like to change the credit card used for billing. However, my AMEX card details get declined. Does Jotform accept amex cards?

  • Ashwin JotForm Support
    Replied on February 12, 2019 at 4:44 AM

    I am sorry for  the trouble caused to you. Yes you should be able to upgrade your account and  pay through your Amex card and you should also be change your credit card attached  to your billing profile to Amex card.

    Is your credit card still active? Please try again and see if you are able to change your credit card in billing profile.