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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Receiving "Form Over Quota" Alert

    Asked by tristar on January 31, 2013 at 06:23 PM

    Hi - 

    On one of my Jotforms I am now seeing an alert that says "Form Over Quota. This form has exceeded its allocated quota." The rest of my Jotforms are working fine. I have provided the link below so you can see what I mean. This is the direct link to the form: https://www.jotformpro.com/form/2761052484
    What is causing this and what needs to be done to get this fixed asap? Thank you.

    Page URL:
    http://tristarhealth.com/creative/medline.dot

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    JotForm Support

    Answered by jonathan on January 31, 2013 at 07:56 PM

    Hi,

    You received the "over quota" alert message because your Free account had exceeded the limits for SSL submissions (you have 15 already for the 10 only allowed).

    You may want to adjust your embedded form's URL to not use secure URL (https) and revert only to regular submissions using http.

    I will adjust your SSL count threshold to 8 for now to avoid disabling of your account. Please understand that we can only consider this only once.

    So, please adjust your form's embedded URL the soonest possible before any more submissions came thru.

    Please inform us if you have further inquiry.

    Thanks.