Receiving "Form Over Quota" Alert

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    tristar
    Asked on January 31, 2013 at 06:23 PM

    Hi - 

    On one of my Jotforms I am now seeing an alert that says "Form Over Quota. This form has exceeded its allocated quota." The rest of my Jotforms are working fine. I have provided the link below so you can see what I mean. This is the direct link to the form: https://www.jotformpro.com/form/2761052484
    What is causing this and what needs to be done to get this fixed asap? Thank you.

  • Profile Image
    jonathan
    Answered on January 31, 2013 at 07:56 PM

    Hi,

    You received the "over quota" alert message because your Free account had exceeded the limits for SSL submissions (you have 15 already for the 10 only allowed).

    You may want to adjust your embedded form's URL to not use secure URL (https) and revert only to regular submissions using http.

    I will adjust your SSL count threshold to 8 for now to avoid disabling of your account. Please understand that we can only consider this only once.

    So, please adjust your form's embedded URL the soonest possible before any more submissions came thru.

    Please inform us if you have further inquiry.

    Thanks.